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Ticket status

Check ticket status

Enter the ticket ID from your confirmation message to see its latest status.

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Find your ticket

Enter the ID exactly as it appears in your confirmation.

Ticket ID

Ticket IDs look like FB-123ABC.

Where to find your ticket ID

Your ticket ID appears on the confirmation screen and in the confirmation email after you send a support request.

It begins with FB- and contains six letters or numbers, like FB-123ABC.