Check ticket status

Enter the ticket ID from your confirmation message to see its latest status.

Find your ticket

Enter the ID exactly as it appears in your confirmation.

Your ticket ID appears on the confirmation screen and in the confirmation email after you send a support request.

It begins with FB- and contains six letters or numbers, like FB-123ABC.

Enter the ticket ID from your confirmation message to see its latest status.

Enter the ID exactly as it appears in your confirmation.

Your ticket ID appears on the confirmation screen and in the confirmation email after you send a support request.

It begins with FB- and contains six letters or numbers, like FB-123ABC.